Legal information

In accordance with the law n°2004-575 of June 21, 2004 for confidence in the digital economy, it is specified to the users of the website referred to as "MyPortal3E" or "the Site") the identity of the various parties involved in its implementation and monitoring:

Owner, creator, webmaster, publication manager and host:

General conditions of use of the site and the services offered

The use of the MyPortal3E site implies full acceptance of the general conditions of use described below. These conditions of use may be modified or completed at any time. Users of the MyPortal3E site are therefore invited to consult them regularly.

This site is normally accessible to Users at all times. CLAUGER may, however, decide to interrupt the site for technical maintenance purposes. CLAUGER will endeavour to inform Users of the dates and times of the intervention beforehand.

The MyPortal3E website is updated regularly by CLAUGER. In the same way, the legal notices may be modified at any time: they are nevertheless binding on the User, who is invited to refer to them as often as possible in order to take cognizance of them.

Description of services provided

The MyPortal3E website aims to provide users with a dashboard of their site's activity according to the contracts subscribed to: maintenance, energy audit, etc. This information is provided for information purposes only and is subject to change. CLAUGER cannot be held responsible for any omissions, inaccuracies or shortcomings in this information.
They can in no way be interpreted as a commercial offer, a license, an advice, a professional relationship between the user and Clauger. The Content provided on this site does not exempt the user from checking the information provided.

It is specified that the content provided on this site may refer to products or services that are not available in France.

When using the tools on the MyPortal3E website, users may be required to enter information themselves. CLAUGER cannot be held responsible for the content of this information.

Limitations of liability

CLAUGER shall not be held liable for any material damage resulting from the use of the MyPortal3E site. The User undertakes to access the site using recent professional equipment, free of viruses and with an up-to-date browser.

CLAUGER shall not be held liable for any direct or indirect damage caused to the User's equipment when accessing the MyPortal3E site, and resulting either from the use of equipment that does not meet the specifications indicated, or from the appearance of a bug or incompatibility.

MyPortal3E Privacy Policy


In particular, personal data is protected by the General Data Protection Regulation ("GDPR") No. 2016/679 of 27 April 2016. With this new regulation, CLAUGER is strengthening its personal data protection policy so that Users' data is collected and used in a transparent, confidential and secure manner.

The MyPortal3E website may collect the personal data you provided when registering for the MyPortal3E services. This collection is limited to what is strictly necessary for the proper performance of the contract between CLAUGER and the Customer. This personal data is only intended for CLAUGER, and for the public authorities upon legitimate request or requisition.

What personal data is collected?

We collect the following data from visitors who visit our site without identifying themselves:

We collect the following data about users who connect on our website:

In accordance with the GDPR, all Users have the right to access, rectify and delete their personal data, within the limits of compatibility with the purpose pursued between CLAUGER and the Customer, by making a written request to


This page gives you a better understanding of how cookies work and how to set them.

What is a cookie?

A cookie is a small text file deposited on your computer when you visit a site or view an advertisement. Their purpose is to collect information about your browsing on the sites and to send you personalized services.

In your computer the cookies are managed by your internet browser.
We use cookies to enhance your experience on our website.

Different types of cookies

Essential cookies

Cookies essential to the use of our site include:

We need these cookies to make our site work. These session cookies allow you to navigate through many pages of the MyPortal3E site quickly and easily without having to sign in on each new page of the site that you visit. These cookies remain on your device until you close your browser, at which time they automatically disappear.

Performance and personalization cookies

These cookies help us improve your online experience. They are not essential, but without them certain features may not work: for example, our chat or the identification of collaborators in Vision 360. These are the cookies that allow us to track the use and performance of our site and to improve its operation. The performance cookies used on this site do not collect personal data. They are mainly cookies managed by Google Analytics and our support tool Intercom.

Setting up your internet browser

You can disable cookies by following the instructions below:

Firefox browser

  1. Go to the tab Tools of the browser and select the menu Options
  2. In the window that appears, choose Privacy Policy Then click on View cookies
  3. Locate the files that contain the name "MyPortal3E". Select them and delete them.

Google Chrome browser

  1. Click on the menu icon Tools.
  2. Select Options.
  3. Click on the tab Advanced options and go to the Privacy".
  4. Click on the button View cookies.
  5. Locate the files that contain the name "MyPortal3E". Select them and delete them.
  6. Click on Close to return to your browser

Internet Explorer browser

This browser is not supported by; we recommend using Firefox, Chrome or Safari.

More cookies information